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Privacy Policy

Last Updated: June, 2025
 

Farmkin (referred to as “we,” “us,” or “our”) values your trust. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit or make a purchase from our website www.farmkin.com (“Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect the following types of information to process your orders and improve your shopping experience:
 

a. Personal Information

When you make a purchase or register for an account, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Purchase history

  • Invoicing details
     

We do not collect or store any payment information such as debit/credit card details or net banking credentials. All payments are processed securely through our third-party payment gateway partner, Cashfree Payments, which adheres to PCI-DSS compliance standards. Please refer to their privacy policy for more information on their data handling practices.

 

2. How We Use Your Information

Your personal information is used solely for the following purposes:

  • Order processing & shipping

  • Invoice generation & record-keeping

  • Account creation & management

  • Customer support & communication

  • Providing personalized offers, updates, and promotions related to Farmkin

  • Improving our products, services, and website experience

 

3. Sharing of Information

We do not sell, rent, or share your personal data with third-party companies for marketing or advertising purposes.
 

However, we may share specific data with trusted partners only in the following scenarios:

  • With logistics partners for order delivery (limited to name, contact number, and shipping address)

  • With legal or regulatory authorities, if required by law

 

4. Cookies & Tracking

We may use cookies and similar technologies to:

  • Improve website functionality

  • Track site usage patterns

  • Offer personalized product suggestions and offers
     

You can choose to disable cookies via your browser settings, although this may affect certain features on the site.

 

5. Data Security

We adopt reasonable technical and operational security measures to protect your personal information from unauthorized access, misuse, alteration, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

6. Account & Data Retention

If you create an account on our website:

  • Your profile information, order history, and invoices will be stored securely and used to simplify your future transactions.

  • You may view, update, or delete your account information by logging in to your account dashboard.
     

We retain customer information only for as long as required to fulfill our services and for legal, accounting, or reporting obligations.

 

7. Marketing & Communication

We may use your contact details to:

  • Share order-related updates

  • Send promotional emails or personalized offers

  • Notify you about new product launches and upcoming events


You can opt-out of marketing emails anytime by clicking the “unsubscribe” link at the bottom of the email.

 

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateway or social media platforms). We are not responsible for the privacy practices or content of those sites.

 

9. Children’s Privacy

Our site is not intended for children under the age of 18. We do not knowingly collect personal information from children.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last Updated" date.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to contact us:

Mail us to hello@farmkin.com
www.farmkin.com

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